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Residential Mail Services

Service Location

Residential Mail Services is operated by Mail Services. which houses a central mail and package pick-up location for United States Postal Service (USPS) delivery. Students receive an email to their Virginia Tech address when a letter or package is received at that facility.

Starting Fall 2019, individual building/area mailboxes were discontinued and replaced with a centralized mail/package facility for USPS mail/package delivery.

Picking Up Mail and Packages

You must bring an ID card to pick up mail/packages. Notifications that mail or a package is ready for pick-up are sent to @vt.edu e-mail addresses only. If you receive an express or insured package, you will receive an e-mail from Mail Services.

You cannot pick up a package for another student.

The Owens Mailroom pick-up windows are open 8 a.m. to 5 p.m., Monday through Friday during the academic year.

Address Format

The correct address format for campus residential mail is:

Student’s Name
Residence Hall Room #
XXXX Street Name
Blacksburg, VA 24061-XXXX

To find the specific physical street address and the 9-digit zip code for your residence hall, visit the Mail Services website.

Formerly, the residence halls had a 24060 zip code.  This is changing as of December 2013 to the 24061+xxxx zip code.  This will better serve residents through enhancements made by the US Postal Services and our Residential Mail Services colleagues.  Automated systems and address databases are being updated to reflect the new zip codes and mail will continue to be delivered with the former 24060 zip code ,but it may be delayed when compared to using the new number.

Updating your Address

When you leave campus at the end of the spring semester, change your mailing address online at Hokie SPA to ensure that you continue to receive your mail. Only first-class mail and packages will be forwarded (no newspapers or magazines). Notify magazine companies 4-5 weeks before the end of the school year with your new mailing address. If you will be living on campus for the summer, contact the Residential Mail office at 540- 231-4085 to request a hold on your mail.

General Information

  • You can buy stamps at Dietrick and the on-campus bookstore.
  • Mail Services handles only mail and packages from the United States Post Office. They do not handle mail from UPS, FedEx, or any other carrier.
  • Please empty your mailbox daily.
  • Please do not send or receive cash in the mail.
  • If you mail or receive something important, request a delivery confirmation or send it via express or insured mail.
  • Do not mail bulky items like keys, ink pens, jewelry, etc., in regular letter envelopes; padded envelopes work best for those items.
  • Due to new postal regulations, Residential Mail Services cannot weigh items and let you know the cost of postage. You will need to do such transactions at a local United States Post Office. There are two local service locations in Blacksburg: University City Boulevard (next to Kroger) and 118 North Main Street.
  • When something is mailed to you it must have both your first and last name (otherwise it will be returned).

For More Assistance

For more information, visit the Mail Services website, e-mail , or call 540- 231-4085.