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Resident Advisor Duties and Responsibilities

Active Engagement with Students

  • Promote and sustain organic leadership by maintaining positive peer-leader relationships and supporting the goals of your residents.
  • Be committed to student success.
  • Be available to and get to know your residents.
  • Have conversations with the residents on your floor throughout the year, paying special attention to when they join the community.
  • Develop opportunities for individuals to contribute to the floor community.
  • Be accessible to residents at various times throughout the day, including most nights and some weekends.
  • Assist students as they develop the interpersonal skills and individual responsibility.
  • Encourage student participation in Hall/Community/College Council, University sponsored programs, student organizations and other activities.
  • Work as a member of the staff team to support out-of-class learning opportunities.

Community Development

Conflict Resolution

  • Help develop an atmosphere in which students have concern and respect for the rights of others.
  • Empower and educate students to resolve and mediate low-level conflicts on their own.
  • Mediate conflicts amongst residents as they arise.
  • Notify supervisor immediately of any conflict that may escalate

Policy Enforcement

  • Understand and uphold all University and residence hall rules, regulations, and policies.
  • Utilize an educational approach to address students about policies, as well as the impacts of their behavior.
  • Address all policy violations immediately and consistently.
  • Maintain consistency and fairness when dealing with all students in the building.
  • Document student concerns and notify supervisor in a timely fashion.
  • Seek support and guidance from supervisor during and after difficult situations.
  • Follow up with residents after a confrontation.

Crisis Response

  • Understand and maintain familiarity with crisis protocols.
  • Respond to crises as they occur on the floor and in the building.
  • Complete necessary paperwork involved in documenting the crisis.
  • Escalate necessary situations to appropriate supervisor(s) immediately.
  • Follow up with residents regarding any crisis situations.


  • Participate in duty rotation.
  • Conduct building rounds to build relationships with students, confront policy infractions, and note facility concerns.
  • If applicable, share in duty coverage in buildings open over university break periods.


  • Execute administrative functions of the position so that colleagues and students can maximize their ability to benefit from the living-learning environment created. This includes completing all required paperwork in a timely and accurate manner, promptly posting signs and regularly changing bulletin boards, and identifying and reporting maintenance concerns in common areas.
  • Encourage and role model interaction with Housekeeping and Maintenance staff.
  • Assist in opening and closing residence halls at the beginning and end of each semester as well as during vacation periods.
  • Assume additional responsibilities as assigned by coordinators and other Housing and Residence Life professionals.
  • The student staff position is a live-in position, and as such student staff are encouraged to sleep in their own room each night.

Personal and Professional Development

  • Participate in staff selection and recruitment.
  • Attend all training and leadership development opportunities.
  • Complete the Principles of Peer Leadership three-credit course.